This course is delivered in three virtual, instructor-led modules. Click the module titles for details. Classes will take place online via Zoom. Each participant who completes all three modules will receive a certificate of completion at the end of the course. Please contact us with any questions at learningcenter@encompassworld.com
Module 1: An Overview of OCA and the Scoping Process
May 7, 9 a.m.-12 p.m. EDT
Module 1 will provide an overview of OCA, why it is relevant, when and how it can be used, and key elements of successful implementation. Participants will explore the foundational concepts needed for the subsequent modules and complete the session with a clear understanding of when and where an OCA may be appropriate and the key considerations required to support its success.
A systematic four-step approach will be framed for planning and executing an OCA:
The module will examine key scoping questions summarized on a practical handout.
Module 2: Moving from Scoping to Designing the OCA
May 9, 9 a.m.-12 p.m. EDT
Module 2 continues to examine step 1, scoping the OCA, including stakeholder mapping/analysis and determining who will lead the OCA process. It then focuses on step 2, designing the OCA, including the major existing frameworks used, their pros and cons, and the organizational contexts most suitable for different approaches. Each organization will be distinct in time and place, and OCA should be tailored according to the unique configuration of different factors and actors that shape the supply and demand for OCA. By the end of this module, participants will be able to think through the application of various approaches rather than diving deeply into just one.
Module 3: Conducting the OCA, Reporting and Following-Up
May 14, 9 a.m.-12 p.m. EDT
Module 3 will examine step 3, conducting the OCA, including specific tools and tips for conducting the OCA, facilitating meaningful data collection, the sense-making of causal analysis, and troubleshooting potential challenges during the OCA. It will then look at how the OCA learning can support step 4, which is reporting to support follow-up.