valuation des limites du contrôle par les règles comme instrument de gestion : comparaison des centres publics et privés daccueil d'hébergement pour personnes âgées

Ecc models of institutional analysis demonstrate that structural reforms exert very limited impacts on services and that margins for maneuver of policy instruments concerning financial and regulatory interventions are very narrow. The study of a concrete setting, that of nursing homes for the elderly, indicates that rules regulating the allocation of staff and budgetary resources concern relations between producers and not the production of services.

English

The Impact of Radar Cameras on Traffic Speed: A Quasi-Experimental Evaluation

This article summarizes the findings from a summative quasi-experiment that examined the impacts of radar cameras on traffic speed in Vancouver. Two arterial streets were included in the evaluation. Knight Street was subjected to a two-month intervention wherein a radar camera was set up periodically and police officers recorded both the speed and licence numbers of vehicles photographed by the camera. Traffic tickets were then mailed to the registered owners of speeding vehicles. Granville Street served as the comparison street for the quasi-experiment.

English

valuation de l'implantation d'un système régional d'admission en hébergement et en soins de longue durée pour personnes âgées au Québec

Between 1975 and 1984, the Quebec public healthcare network adopted a new admission process for residential and chronic care homes for elderly people no longer able to function independently. This was known as the CTMSP (type classification for long-term care and services) system. Preparation and distribution of this management tool met with some resistance because of the large number of people involved and the very specific Quebec and North American context.

English

Évaluer au milieu des divergences de points de vue : la méthode "diacritique

The "diacritical" method is a multidimensional method of evaluating public projects characterized by its focus on differences in point of view. In this article the method is updated, its operational framework is reviewed and corrected, its mathematical formulation is redefined, and an example of its functioning is proposed.

English

Issues in the Measurement of Integrated Service Delivery in Human Services

This article discusses measurement issues that arise when evaluators attempt to assess the meaning and extent of integrated service delivery in human services programs. Service integration is a concept that is currently enjoying a major revival. Current social policy directions (especially on the part of the Ontario government) reflect a renewed will to implement integrated service delivery models in human service programs and organizations.

English