School Systems' Views Of Accountability Through Program Evaluation: A Case Example

In a time of increasing demands for accountability, school systems are considering how program evaluation can meet their accountability needs. This article examines how some urban and rural Saskatchewan school systems are defining the role of program evaluation. It interprets those views in terms of extrinsically, intrinsically, and ambivalently motivated accountability and discusses the findings within the context of the recently released report of the Minister's Advisory Committee on Evaluation and Monitoring.

English

Reporting Evaluation Results To Senior Management: A Successful Canvass

The presentation of evaluation results to senior management is a key element in the utilization of evaluation findings, This article presents an approach to reporting evaluation results that provides clear messages to senior management, enhances credibility of evaluation studies, and improves utilization of evaluation findings. Two program evaluations that were undertaken at Indian and Northern Affairs are presented.

English

L'analyse de l'implantation : modèles et méthodes

This article presents some theoretical and methodological tools used in conducting an analysis of intervention implementation. Following a definition of this analysis, five analytical models of organizational change are given as examples of theoretical pathways for a contextual study of intervention implementation. Some methodological pathways arc also introduced, More specifically, the examples used in the article present appropriate research strategies for conducting this type of evaluation.

English

Decision-Making Theory And The Evaluator

This article reviews the literature on decision-making as applied to program evaluation. The roles of information and of different skills in decision making are outlined, and the possible impact of decision-making heuristics is pointed out. Two decision-making theories that highlight the most contentious issues in the study of decision making are discussed. Finally, computerized decision support systems are introduced.

English

Selecting And Ranking Issues In Program Evaluations And Value-For-Money Audits

This article compares methods of selecting and ranking issues in program evaluations and value-for-money audits. It considers the following questions: Who should select the issues? What are the appropriate criteria for selecting issues, and can these criteria be collapsed into a single index of "issue importance" by which issues can be ranked?

English

Assessing Patient Satisfaction With Health Care: Did You Drop Somebody?

This study has three objectives: (a) to compare socio-demographic characteristics of dropouts and completers of a health promotion program, (b) to assess each group's satisfaction with specific aspects of the program, and (c) to investigate the reasons for dropout. Data were collected by means of individual structured interviews with 19 dropouts and 20 completers randomly selected. Results show that the two groups do not differ on socio-demographic variables. Completers were significantly more satisfied than dropouts with only a few aspects of care.

English

L'évaluation de programme en santé communautaire : une question de négociation

Community health departments (CHD) are responsible for planning and evaluating both preventive and promotional health programs. The CHDs may carry out these evaluations as they see fit. However, as we shall see the usual evaluation practices are not always appropriate in dealing with community groups. This article suggests that current practices in community health program evaluation be widened so that they may better suit their context.

English

Auditing and Evaluation in the Government of Canada: Some Reflections

The paper describes the evolution of the Office of the Auditor General and the expansion of the mandate of the OAG. It argues that the OAG now actively conducts meta-evaluation and process evaluation studies. The analysis suggests that the OAG is becoming more interested in rationale or impact evaluations. It concludes that the effects of OAG involvement in rationale-based evaluations is likely to be significant both in terms of the political process and the evolution of evaluation policy within the Government of Canada.

English

A Framework for Evaluating the Planning and Development of a New Community

The planning and development of new communities is a challenging and expensive venture. This article describes the framework and methods employed to evaluate the use of socially sensitive planning in the development of Tumbler Ridge, a new coal-mining community in northeastern British Columbia. The authors describe how a set of social principles and design elements were used to develop an overall framework and detailed strategy for the evaluation.

English