Performance studies: the missing link?

< Back to: Volume 21 - 2006 - Fall
Authors :
Pages:
201-208

Typically, a good measurement strategy to support results-based management includes both ongoing performance measures and periodic evaluations. It is argued that this is a too limited set of measurement tools, resulting, not infrequently, in less useful and costly ongoing performance measures. It is proposed that, in addition to ongoing performance measures and periodic evaluations, an alternative measurement tool called a performance study should be used in many situations, and further, that in a number of circumstances, performance studies should replace specific ongoing performance measures.

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