The 2016 Canadian Government Executive Leadership Summit will take place on October 5 in Ottawa. It is entitled "Performing, Measuring, Reporting: Deliverology in Practice".
The most recent buzzword in Ottawa, deliverology is new (see the Canadian Government Executive Magazine podcast), but it has deep roots in the Canadian public service, and it will affect the work of many. A recent article in Vanguard shed some light on this concept which is drawing attention in terms of results, metrics and reporting on outcomes. The Summit is an opportunity to mobilize discussion based on how departments and agencies are updating their delivery capacity, measuring results with new tools and attitudes, and sharpening their public reporting.
Deliverology is not without detractors: there have been some doubts about its effectiveness and its focus on data and metrics. Questions were raised about the ability to attribute results to federal programs, about the availabilty of the right data, about the nature of the goals set, about the ability to release data, about the focus on measurement instead of undertanding change, about the tendency to set overall goals that are not sentitive to crucial segments of the population, etc. The Summit may be an opportunity to visit these objections.