Création de connaissances organisationnelles à la suite d’une intervention de développement professionnel en Centre de santé et de services sociaux (CSSS) : une évaluation des laboratoires de promotion de la santé

This article deals with the Health Promotion Laboratory, a professional development program designed for local public health teams. Building on Nonaka’s model, the study examines organisational knowledge creation in three sites and analyzes the factors involved. The results show significant externalization and noticeable  combination in the three sites. The availability of diffusion tools, the transmission of  knowledge inherent to the laboratory and the adequacy of resources appear as factors  influencing externalization. Participants’ learning capacity stands out as the main  organizational factor facilitating combination.