Evaluability assessment is a critical first step toward successful program evaluation. Programs aimed at making difficult and significant changes to important health care services must be open to both the encouragement and the critical review that follow systematic evaluation efforts. The article introduces the principles and values of evaluability assessment; provides an exemple of the application of this evaluation tool within a dynamic, rapidly changing health care environment; and identifies some lessons learned as a result of conducting the evaluability assesment.
This article reviews the literature on decision-making as applied to program evaluation. The roles of information and of different skills in decision making are outlined, and the possible impact of decision-making heuristics is pointed out. Two decision-making theories that highlight the most contentious issues in the study of decision making are discussed. Finally, computerized decision support systems are introduced.