Perceptions of the Use of an Outcome Monitoring Tool in a Clinical Psychology Training Centre: Lessons Learned for Performance Measurement

The purpose of this study was to examine the perceptions of the Outcome Questionnaire (OQ) following its implementation in a university-based psychological services training centre. Participants were doctoral-level student clinicians (n = 49), clinical supervisors (n = 17), and clients (n = 24). Data was collected through surveys, semi-structured interviews, and focus groups. Findings indicated that the majority of clinicians used the OQ to monitor outcomes and the majority of stakeholders perceived it as useful.

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valuation des coûts des services de soutien en santé mentale communautaire

Despite the high level of expressed interest in assessing costs of health and social services in program evaluation, the application of methodologies to estimate costs still remains relatively rare. The research note describes the application of a methodology developed in England to comprehensively cost health and social services. Using an assessment of services and supports consumed by 90 clients of a community mental health agency in Ottawa, Ontario, the different stages of the methodology are described.

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The use of the Mulh Community Ability Scale as a program evaluation tool

The Mulh Community Ability Scale (MCAS) is a standardized measure of functioning of people with mental illness living in the community. This study assessed feasibility and utility of the MCAS for routine outcome monitoring of clients enrolled in intensive community support programs. Burden related to training and administration was assessed and scale properties were evaluated, using data collected from a multisite community mental health evaluation initiative. Minimum effort was required to achieve good inter-rater reliability and administer the measure.

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Conducting evaluation research with hard-to-follow populations: adopting a participant-centred approach to maximize participant retention

Longitudinal designs are effective for the evaluation of innovative social programs, but attrition can be a significant problem, particularly with hard-to-follow populations such as persons who are homeless. Tracking strategies for locating participants are essential, but retaining participants requires anticipating and addressing participants' needs at every stage of the research. A strategy that emphasizes appropriate interviewer characteristics, the relationship between interviewer and participant, and participants' "investment" in the research is critical.

English