Parastoo Jamshidi

Spring

Perceptions of the Use of an Outcome Monitoring Tool in a Clinical Psychology Training Centre: Lessons Learned for Performance Measurement

Authors:

The purpose of this study was to examine the perceptions of the Outcome Questionnaire (OQ) following its implementation in a university-based psychological services training centre. Participants were doctoral-level student clinicians (n = 49), clinical supervisors (n = 17), and clients (n = 24). Data was collected through surveys, semi-structured interviews, and focus groups. Findings indicated that the majority of clinicians used the OQ to monitor outcomes and the majority of stakeholders perceived it as useful. However, the extent to which the information provided by the OQ was being used was variable. Lessons learned for implementation of performance measurement systems within mental health services are discussed.

Spring

Evaluating the Early Implementation of a Community Crisis Bed Program for People Experiencing a Psychiatric Emergency Using Key Component Scaling

Authors:
Pages:
157-178

This article describes an evaluation of the early implementation of a community crisis bed program for people experiencing a psychiatric emergency. A Key Component Scaling approach was used (a) to provide detailed and specific data on the implementation of particular program components, (b) to facilitate a comparison of perceptions of program implementation across program partners, and (c) to increase program understanding by these various partners. Three stakeholder groups (mobile crisis team staff, bed provider staff, and community partners) provided quantitative and qualitative data that helped to identify well-implemented program components, challenges in implementation, and suggestions for improvements.