Examining the Process and Effects of Engaging Patients and Family in Health Service Evaluation: Results from a One-Year Prospective Intervention Study
Advancing Patient Engagement in Health Service Improvement: What Can the Evaluation Community Offer?
Despite efforts for greater patient engagement in health care quality improvement, evaluation practice in this context remains mostly conventional and noncollaborative. Following an explication of this problem we discuss relevant theory and research on patient-centred care (PCC) and patient engagement and then consider potential benefits of collaborative and participatory approaches to evaluation of such initiatives.
Reflections on the Meaning of Success in Collaborative Approaches to Evaluation: Results of an Empirical Study
How do evaluators using collaborative approaches to evaluation (CAE) define success? This is the core question being asked in a further analysis of data from our previous work (Cousins, Whitmore, & Shulha, 2013 ; Shulha et al., 2016) that developed a set of evidence-based principles to guide collaborative evaluation practice. Probing data from 320 responses to our (2012) survey, we examined what respondents considered "highly successful" and "less successful than hoped" in their collaborative evaluation projects.