A Journey Through Five Evaluation Projects with the Same Analysis Framework

Evaluation is increasingly called upon to act in support of the management and accountability process, regardless of the field of activity. Often conducted in a complex and changing environment, it must make allowances for different interests and challenges that might occur at a number of levels. In this context, the analytical framework developed by the author may prove to be an interesting tool to organize planning of the evaluation process and for the interpretation of related results.

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valuer l'efficacité d'un programme : une question de référents?

The main objectives of this study carried out with 73 people from two organizations in the health field in the Quebec City region are: 1) to verify if several groups of actors associated with the same program (decision makers, participants, users) have identical concepts of the effectiveness of a program; and 2) to verify to what extent the concept of program effectiveness is influenced by temporal, organizational and contextual variables. A non-traditional approach was used. Participants in the study assessed the effectiveness of 20 fictional programs on a four point scale.

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Repenser le concept d'évalution de l'efficacité d'une organisation

The effectiveness of an organization is a widely criticized notion. A review of the literature reveals the confusion and the strong conceptual ambiguity that currently surrounds this phnon. Effectiveness appears to be a subject of study that is complex, unclear, unstable, polymorphous and polysemous all at the same time. Moreover, Anspach (1991) characterizes effectiveness as elusive and resistant to definition, conceptualization and measure. Some authors have tried to conceptualize effectiveness and have proposed various evaluation models.

English