The Program Evaluation Model at the Dellcrest Children's Centre

This article focuses on the internal evaluation model that existed at the Dellcrest Children's Centre in Toronto, Ontario, for more than a decade. The model was characterized by a systems approach to organizations in which the organization is seen as an interactive network of systems and functions. Key elements of the Dellcrest approach were: (a) the organization as goal based; (b) evaluation results as an integral part of the organization's feedback system; and (c) evaluation as a management responsibility.